Start engaging with your visitors at every step of the customer journey

Let's get started with marketing and automated emails using Smeetz unified commerce solution. Engage your visitors throughout their customer journey by sending them the right communication at the right moment through the right channel - from the same platform you use to manage all other aspects of your attraction! Transform your website visitors in paying customers, grow your average customer value with cross-selling recommendations and build loyalty.

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1. Retargeting

Improve conversion rates by retargeting lost basket customers. Reduce your lost baskets by 6.5% and grow your revenue by 20%.

2. Personalised cross-selling

Grow your average customer value with personalised cross-selling recommendations based on artificial intelligence.

3. Visitor loyalty

Engage with your visitors before, during and after the experience to build customer loyalty and ensure returning visitors.

What to expect from the Smeetz email automation feature

Embedded email builder

Create customised branded emails with a simple drag and drop email builder integrated in the Smeetz app.

Personalised cross-selling

Send personalised cross-selling recommendations based on dynamic fields previously inserted in your emails.

Smart audience builder

Easily build smart audiences based on demographics, geolocalisation, visitors characteristics, buying behaviours or preferences.

GDPR compliance

Make sure your customers are ready to receive your marketing communications by allowing them to opt-in.

Template library

Save time by using ready-to-use templates or by building your own branded ones for recurring types of communications.

Campaign performance

Get valuable insights on your marketing campaigns by tracking your emails. Learn how your visitors interact with your emails to improve their performance.

You are in great company

Thierry Collado

Artistic Director

D! Club

"One of the great added values of Smeetz is its marketing aspect and the synergies with the different communication channels such as CRM, social networks and promoters. In addition, the data collected via the platform belongs to us and is directly available to implement ethical and targeted marketing strategies."

Marina Devantéry

Head of ticketing and accounting

Fondation de l'Hermitage

"We are grateful for this new system which allows our team to be faster at the entrance and in the museum shop. The Smeetz team has been very supportive in our transition from an outdated ticketing system to their modern and innovative solution."

Lise Leyvraz Dorier

Head of Communications

The Chillon Castle

"The Smeetz system is easy to use and has greatly facilitated the management of operations. Working with Smeetz has also prompted us to simplify the user experience as well as redesign the way we address our audience."

Kit Strobl

Head of ticketing

Chillon Castle Foundation

"Smeetz provided us with a technical solution but not only that. The customer success team also provided us with personalised support. They helped us develop our product offering autonomously while ensuring the quality of the more technical points during the implementation of our ticketing system."

Damien Fulbert

Director of Operations

Swiss Vapeur Parc

"With Smeetz ticketing, the transaction is done within a few seconds: customers show their ticket on their smartphone, the ticket is scanned, all information is instantly collected and the customer can enjoy the park."

James Walley

Owner

Crocky Trail

"This is when we came across Smeetz, a young independent ticketing service supplier who helped us scale up with a very short turnaround and who were there to help us tailor the booking system to our precise needs, to help us streamline the process and improve on our customer experience and integrate the ticketing with our marketing processes."

We'd love to show you all the benefits of Smeetz

Retarget, cross-sell & build loyalty with email automation

Start engaging with your visitors at every step of the customer journey

1.

Retargeting

2.

Personalised cross-selling

3.

Visitor loyalty