Smeetz Atlas - AI support & sales chat agent

Try Atlas

Revolutionise customer engagement with AI-powered chatbots

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Meet Atlas AI - our smart, AI-powered service and sales chatbot designed for visitor attractions. Atlas helps you take the pressure off your operational teams by automating up to 30% of customer interactions, freeing up time to focus on what really matters: delivering exceptional experiences. Whether it's answering frequent questions around the clock or managing your customer's bookings, Atlas makes it easy to keep things running smoothly while making your customers happy.

Try Atlas

1.

Atlas AI

Atlas is built to elevate your customer interactions with advanced features like multi-language support, and 24/7 availability. It integrates with your platform’s data for tailored responses and offers real-time analytics. Easy to implement, Atlas includes features like activity logs and suggested messages for seamless, branded customer service.

2.

AI Service agent

Our service chatbot handles everything from common customer questions to detailed requests, giving your team the time to focus on more complex tasks. Fully customizable, it adapts its tone and responses to reflect your brand’s unique voice, ensuring a seamless and personalised customer experience every time.

3.

AI Sales agent

Our sales chatbot streamlines the booking process for individual and group reservations, helping you close deals faster and more efficiently. It's designed to engage customers, collect relevant information, and facilitate smooth transactions.

A new way of managing service & sales

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Let the chat answer frequent questions

Our chatbot automatically responds to customer inquiries by referencing your FAQ and other relevant sources. You can customize the responses to match your tone of voice and style.

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Allow customers to view and modify bookings

Once verified, customers can easily access and modify their booking details through the chatbot. Whether changes are free or subject to fees depends on your policy.

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Enable customers to retrieve tickets

After quick verification, customers can instantly retrieve their tickets via the chatbot—no more spending time manually sending tickets!

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Generate B2B quotes

For business inquiries, the chatbot generates personalised quotes based on your product offerings, asking key questions to ensure a smooth and optimised experience for visitors.

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Boost individual & group reservations

The chatbot asks all the necessary questions to complete bookings and sends a payment link to finalise the reservation seamlessly.

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Propose upsells and cross-sells

Customers can explore available or upcoming activities, and the chatbot will suggest personalised offers, powered by AI, to enhance their experience.

Ready to revolutionise your customer service and sales?

Book a free demo today to see how our intelligent chatbot can streamline your operations, boost engagement, and drive conversions.

Get in touch

You are in great company

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Alexis André
Director of the Fort Boyard Aventures site - Vélizy
Fort Boyard Aventures
"Smeetz allows us to really improve the experience we offer our customers. The on-site sales tool allows me to facilitate my day-to-day management and personalise the way I welcome customers. Our account manager supports us with high-quality ongoing training and is always available to help."
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Tyron Gasser
General Manager
Connyland
"Between 25% and 30% of our visitors now use Smeetz to buy their tickets online, and this has had a noticeable impact on reducing queues. The combination of online sales and the possibility to scan groups at once has significantly sped up the entry process. We are excited about the future steps we can take to attract more guests to Smeetz.”
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Kit Strobl
Head of ticketing
Chillon Castle Foundation
"Smeetz provided us with a technical solution but not only that. The customer success team also provided us with personalised support. They helped us develop our product offering autonomously while ensuring the quality of the more technical points during the implementation of our ticketing system."

We'd love to show you all the benefits of Smeetz

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