Point of Sale hardware guide for attractions and cultural venues

Whereas most modern POS are cloud-based and easily accessible from any device such as laptops, smartphones or tablets, it’s still important to state that the hardware you choose to operate your POS software will also determine a huge part of your success. Depending on the use you’ll make of your POS, it’s usually recommended that you invest in proper hardware equipment. How to choose your POS hardware equipment is probably your next question so we gathered a short list of the most important things to look at before making your final decision.

Here are a few tips on how to choose the right hardware equipment for your business

It should be powerful enough to support your busiest times

What could go wrong during your day while running your park or museum? Internet outage, slowness of the system, frozen screen and so on. The thing you want the least is your system letting you down at the busiest times, seeing queues getting longer and your customers frustrated. Ensuring both your POS software and hardware are compliant and reliable enough to carry on with the pace of your day-to-day business is the key.

It should be compatible with your POS software

It can seem quite obvious but it is not always. Your new POS software might be compatible with the current hardware you’re using or the one you intend to buy but may not necessarily be optimised for it. Indeed, when a newer software is installed on an old hardware, it begins to slow down when performing even basic tasks because the hardware is not powerful enough to support the more technologically advanced software. It might cause your business some issues in the long run, affecting your customer experience in the process.

It should integrate with a Payment terminal

Your new POS should make your life easier. By integrating your payment terminal to your POS you will avoid manual mistakes, save time in payment reconciliations and have all your transaction details regrouped in the same place. 

It should improve your customer experience

Your POS software associated with the right hardware equipment should change the way you make business. It should be fast and easy-to-use for your employees, saving them time to take care of what matters most: your visitors! Therefore smoothing the customer experience and increasing sales.

It should be powerful enough to support your busiest times

The thing you want the least is your system letting you down at the busiest times, seeing queues getting longer and your customers frustrated. Ensure both the POS software and hardware are reliable enough to carry on with the pace of your day-to-day business.

It should offer offline capabilities

Cloud-based POS are flexible and accessible from anywhere but their weakness is that they usually don't work without internet connection. Nowadays, you can find on the market some state-of-the-art point of sale that are both cloud-based and working offline to support your business in every situation. It means that if your internet connection is down, all sales are recorded in the cloud and synchronised once the connection is restored.

Customer service should be available during your business hours

Questions? Problems? Bugs? It shouldn’t happen too often but it’s inevitable. Make sure that  support services are offered by your hardware provider and that they react quickly in case of issue.

Why chose Smeetz partner for your POS hardware equipment?

At Smeetz, your success is our success which means that we want the best for you. Our hardware partners have been very carefully selected for their compatibility with our POS and their reliability to offer you both of the best worlds in terms of modern, flexible cloud-based POS and reliable hardware equipment that won’t let you down, even if your internet gets cut off. You're not sure what type of POS hardware equipment you need? Have a look at our blog where we listed all the must-have Point of Sale hardware equipment for attractions and cultural venues and contact us at sales@smeetz.com to get a free POS consultation from one of our experts.